OASIS Technologies Support OASIS Technologies Support Knowledgebase Custom Contact Work Flow (Projects)
Custom Contact: How Do I Run a Project?

Custom Contact: How Do I Run a Project?

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Custom Contact Module
Knowledge Base 2.0 article 542

 

Custom Contact: How Do I Run a Project?

 

Custom Contact is a powerful tool that can be used to build Workflow and Automation Systems utilizing Custom Letters, Custom Reports and a system scheduling tool called CRON. 

 

The Custom Contact tool can be found on the left side menu of all of the major administrative modules.

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You can access the tool by clicking on the Custom Contact link and then selecting which version you chose to use.   

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To access the Project click the Project  icon

 

PROJECT  DIRECTORY

To RUN your project  simply click the “GREEN  ICON” button found on the table row.

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To view a “trial run” of your job click the appropriate icon next to the job you want to run.

CLICK THE GREEN ICON


This will open up a  new screen that will then run the associated report and then show you all of the “recipients” for the run.

 

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It is possible that your job found NO components that need to be run.


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From this page you have TWO OPTIONS.

  1. Run the complete project

  2. Run individual components separately

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To run the project as you see it, click the GREEN button found at the top of the page.

OTHER ICONS

If the component does NOT have a letter defined a YELLOW gear will appear, and it WILLl NOT run.

If the LETTER has unfulfilled merge fields the RED BRACES will appear and it WILL NOT run.

  • The letter does not have the appropriate permissions

  • The letter has conflicting merge field for the permissions it has.

OTHER ICONS

To run components separately click the BLUE icon.


To mark a component as complete WITHOUT running it click the MARK AS COMPLETED icon.

To preview the letter with merge field data click the GREEN EYE icon. 




 

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