How do I Void a Payment?
Finance Module
Knowledge Base 2.0 article 440
How do I Void a payment?
Navigation Path
Finance Module → Search Student → <Users Dashboard> → Reports → Student Ledger
Once you have navigated to the student’s ledger you can easily VOID a payment by clicking on the button that can be found at the right side of the screen.
Voiding a Payment does NOT delete the record of the payment.
Since campuSIS does not ever delete financial transactions voiding a Payment will NOT delete the record of the payment - rather it will set the amount of the payment value to 0.00 as well as the balance to 0.00.
→ Voiding the transaction will also post a comment to the transaction log for that payment
Voiding a Payment WILL restore the initial invoice balance.
If funds from that payment have already been applied to an invoice, then voiding the transaction will also reverse the payments made against any invoices.
→ Comments will also be posted to the transaction log for that invoice.