OASIS Technologies Support OASIS Technologies Support Knowledgebase Letters
Why can't I see or find a letter?

Why can't I see or find a letter?

All letters are permissions based.  There are ( 3 ) three ways you can have access to a letter. If you are NOT one of these you cannot see the letter.

  1. You are the owner / creator of the letter.


  2. The letter has been specifically shared with you
    The owner / or anyone with edit permission to the letter can share the letter with  you in the Letters Console

    ANfhed8xK4ZFAAAAAElFTkSuQmCC

  3. You are part of a TEAM that the letter has been shared with
    The owner / or anyone with edit permission to the letter can share the letter with  you in the Letters Console

IlssyZA4s2AAAAAElFTkSuQmCC